A Citizens' Charter represents the commitment of the Organisation towards standard, quality and time frame of service delivery, grievance redress mechanism, transparency and accountability. Department of Administrative Reforms and Public Grievances, in the Ministry of Personnel, Public Grievances and Pensions, Government of India, in its efforts to provide more responsive and citizen-friendly governance coordinates the efforts to formulate and operationalise Citizens' Charters.
MHADA
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- Citizens Charter of MHADA
- Authority
- Secretary/Authority
- Chief Vigilance & Security Officer/Authority
- Chief Engineer-I/Authority
- Chief Engineer-II/Authority
- Chief Engineer-III/Authority
- Mumbai Slum Improvement Board
- Vigilance and Quality Control Cell/ Authority
- Finance Controller/Authority
- Senior Architect & Planner/Authority
- Deputy Chief Engineer/ Mumbai Board
- Mumbai Housing & Area Development Board
- Excecutive Engineer Electrical / Mumbai Board
- Excecutive Engineer (City)
- Project, Planning, Design - MB
- Mumbai Building Repairs & Reconstruction Board
- Architect Department / Pune Board
- Pune Housing & Area Development Board
- Aurangabad Housing & Area Development Board
- Konkan Housing & Area Development Board
- Nashik Housing & Area Development Board
- Competent Authority-1
- Competent Authority-2
- CPRO/Authority
- Deputy Chief Engineer BP CELL / A
- Deputy Chief Engineer-East / Mumbai Board
- Chief Architect & Planner / Authority
- Estate Manager / Bandra (W) - MB
- ICT Cell / Authority
- Administrative Officer / MB
- Deputy Chief Engineer (W) / MB
- Deputy Chief Officer (E) / MB
- Deputy Chief Officer (W) / MB
- Executive Engineer (Bandra) / MB
- Secretary / MB
- Executive Engineer (Electric) / MB
- Deputy Chief Officer / DRP / Millworkers - MB
- Deputy Engineer / Chief Vigilance & Security Div. / Authority
- Estate Manager / Goregaon - MB
- Executive Engineer (Borivali) / MB
- Estate Manager & Administrative Officer / Pune Board
- Estate Manager / Borivali - MB
- Estate Manager / WBP - MB
- Executive Engineer (Kurla) / MB
- Estate Manager / Ghatkopar - MB
- Estate Manager / Kurla - MB
- Nagpur Housing and Area Development Board
- Amravati Housing and Area Development Board
- Estate Manager / Bandra (E) - MB
- Assistant Accounts Officer - Zone-III
- Resident Executive Engineer - MB
- Estate Manager / Dharavi
- Estate Manager / Sion