A Citizens' Charter represents the commitment of the Organisation towards standard, quality and time frame of service delivery, grievance redress mechanism, transparency and accountability. Department of Administrative Reforms and Public Grievances, in the Ministry of Personnel, Public Grievances and Pensions, Government of India, in its efforts to provide more responsive and citizen-friendly governance coordinates the efforts to formulate and operationalise Citizens' Charters.
MHADA
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- Citizens Charter of MHADA
- Deputy Chief Engineer BP CELL / A
- Authority
- Chief Vigilance & Security Officer/Authority
- Chief Engineer-I/Authority
- Chief Engineer-III/Authority
- Secretary/Authority
- Finance Controller/Authority
- Vigilance and Quality Control Cell/ Authority
- Senior Architect & Planner/Authority
- Mumbai Housing & Area Development Board
- Deputy Chief Engineer/ Mumbai Board
- Excecutive Engineer Electrical / Mumbai Board
- Excecutive Engineer (City)
- Project, Planning, Design (Mumbai Board)
- Mumbai Building Repairs & Reconstruction Board
- Mumbai Slum Improvement Board
- Pune Housing & Area Development Board
- Architect Department / Pune Board
- Aurangabad Housing & Area Development Board
- Konkan Housing & Area Development Board
- Nashik Housing & Area Development Board
- Competent Authority-1
- Competent Authority-2
- CPRO/Authority