A Citizens' Charter represents the commitment of the Organisation towards standard, quality and time frame of service delivery, grievance redress mechanism, transparency and accountability. Department of Administrative Reforms and Public Grievances, in the Ministry of Personnel, Public Grievances and Pensions, Government of India, in its efforts to provide more responsive and citizen-friendly governance coordinates the efforts to formulate and operationalise Citizens' Charters.
MHADA
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- Citizens Charter of MHADA
- Authority
- Secretary/Authority
- Chief Vigilance & Security Officer/Authority
- Chief Engineer-I/Authority
- Chief Engineer-II/Authority
- Chief Engineer-III/Authority
- Finance Controller/Authority
- Vigilance and Quality Control Cell/ Authority
- Senior Architect & Planner/Authority
- Deputy Chief Engineer/ Mumbai Board
- Mumbai Housing & Area Development Board
- Excecutive Engineer Electrical / Mumbai Board
- Excecutive Engineer (City)
- Project, Planning, Design (Mumbai Board)
- Mumbai Building Repairs & Reconstruction Board
- Mumbai Slum Improvement Board
- Pune Housing & Area Development Board
- Architect Department / Pune Board
- Aurangabad Housing & Area Development Board
- Konkan Housing & Area Development Board
- Nashik Housing & Area Development Board
- Competent Authority-1
- Competent Authority-2
- CPRO/Authority
- Deputy Chief Engineer BP CELL / A
- Deputy Chief Engineer-East / Mumbai Board
- Chief Architect & Planner / Authority
- Estate Manager / Bandra (W) - MB
- ICT Cell / Authority
- Administrative Officer / MB
- Deputy Chief Engineer (W) / MB
- Deputy Chief Officer (E) / MB
- Deputy Chief Officer (W) / MB
- Executive Engineer (Bandra) / MB
- Secretary / MB
- Executive Engineer (Electric) / MB
- Deputy Chief Officer / DRP / Millworkers - MB
- Deputy Engineer / Chief Vigilance & Security Div. / Authority
- Estate Manager / Goregaon - MB
- Executive Engineer (Borivali) / MB
- Estate Manager / Borivali - MB
- Estate Manager & Administrative Officer / Pune Board
- Estate Manager / WBP - MB
- Executive Engineer (Kurla) / MB
- Estate Manager / Ghatkopar - MB
- Estate Manager / Kurla - MB
- Nagpur Housing and Area Development Board
- Amravati Housing and Area Development Board